Shipping & Returns

 

Shipping Information

After checkout once the order is confirmed we will send you a notification as soon as the item is shipped with tracking
Please allow 3-5 Business days of shipping & handling
Please allow 7-14 days for delivery

Due to the high demand of items, orders will be fulfilled in the order they are received, and therefore may sell out before a certain item is processed.

We use USPS for domestic orders (USA) & USPS for international (Worldwide)

All orders are shipped via USPS Ground. The shipping rate to the contiguous 48 U.S. states is $10. The shipping rate to Alaska and Hawaii is $20. Orders for Canada are charged a flat rate $20 fee for UPS expedited shipping and a Canadian Surchage to cover all GST, HST, Duty and Brokerage. Canadian customers will not incur any additional charges upon delivery. There is an additional $4 surcharge per artwork, due to the size of this item. Please note that we do not deliver to APO/FPO addresses or P.O. boxes.

Please allow 3-5 business days for order processing and verification, and an additional 7-14 business days for delivery. We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.

International orders:
All import duties will be charged to the recipient by USPS or the local customs office directly, once the parcel reaches its destination country. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. Dynamic Dynosaur has no control over these charges. For more information on your country's specific import taxes please contact USPS or the customs office in your country directly.

For all parcels that are refused upon delivery due to unpaid customs charges; the customer assumes full responsibility for all costs of return including postal and/or shipping charges, customs charges, and handling fees.

Please check back with us periodically for any updates regarding our shipping policies.

 

Returns Policy

Dynamic Dynosaur will gladly exchange an item for online store credit only. Before sending the item back, please fill out the return form found in your order shipment confirmation within 2 days of receipt of your shipment. Packages sent without first contacting us will not be accepted. Items to be exchanged must be returned in perfect, new condition with all original tags attached. Dynamic Dynosaur must receive the returned item within 7 days of return authorization.

For any returned items, you will not be refunded the original cost of shipping, and you are responsible for the cost of the return shipping. Items may not be returned or exchanged in person at the Dynamic Dynosaur office location. T-Shirts, Hats, Artwork, Bags, Toy Figures, Accessories, Shoes or Sale Items cannot be returned or exchanged. All orders are final and cannot be changed after submission. Dynamic Dynosaur does not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Dynamic Dynosaur.